24-Hour Hotline

Blount County
865.982.1087

Monroe County
 423.442.5096

Contact Us

Haven House
PO Box 134
Alcoa, TN 37701

Office
865-983-6818
865-983-9177 (fax)

Shelter
865-982-1087
865-982-1454 (fax) 

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Haven House, Maryville, Tennessee


When abuser is there:

  • Stay out of rooms with no exit.
  • Avoid rooms that may have weapons.
  • Select a code word that alerts friends and children to call police.
  • Leave suitcase and checklist items with a friend.

When abuser has moved out:

  • Obtain an order of protection.
  • Change locks on doors and windows.
  • Insert a peephole in the door.
  • Change telephone number, screen calls and block caller ID.
  • Install/increase outside lighting.
  • Consider getting a dog
  • Inform landlord or neighbor of situation, and ask that police be called if abuser is seen around the house.

Technological Precautions

  • Use a safer computer
  • Create new email/IM accounts
  • Change passwords and pin numbers
  • Privatize your phone settings
  • Consider a new cell phone
  • Minimize use of cordless phones/baby monitors

Safety at work

What to do:

  • Tell your employer:
  • Give security a photo of abuser and order of protection.
  • Screen your calls.
  • Have an escort to your car or bus.
  • Vary your route home.
  • Consider a cell phone for your car.
  • Carry a noisemaker or personal alarm.

Protecting your children

  • Plan and rehearse an escape route with your children.
  • If it is safe, teach them a code word to call 911, and how to use a public telephone.
  • Let school personnel know to whom children can be released.
  • Give school personnel a photo of abuser.
  • Warn school personnel not to divulge your address and phone number.

Getting an order of protection

  • Call (865) 273-5500 to learn about an order of protection and injunction against harassment.
  • Call the Police to get an immediate Order of Protection.
  • Keep your order with you at ALL times, and give copies to family, friends, schools, employers and babysitters.


IN AN EMERGENCY - CALL 911 IMMEDIATELY

  • Go to an emergency room if you need medical help.
  • Take pictures of bruises and injuries.